Refund policy

General Return & Refund Policy

All sales are final. We do not offer returns or exchanges on regular website purchases.

If there is an issue with your order, please contact us with your order details and clear proof of the problem. In certain situations, a refund, replacement, or store credit may be considered on a case-by-case basis.

Submitting a request does not guarantee approval.

Perishable Food & Seafood Refund Polic

Yes. I’d make the claim window explicit:

Perishable Food & Seafood Refund Policy

Due to the perishable nature of these products, all sales are final and items cannot be returned.

If your order arrives damaged, leaking, warm, or otherwise compromised, you must contact us within 24 hours of confirmed delivery and provide clear photos of the product, packaging, and shipping condition.

Refunds, replacements, or store credits are not guaranteed and will be reviewed on a case-by-case basis.

Submitting a claim does not guarantee approval.