Contact

For all order questions, shipping concerns, refund requests, or customer service issues, please contact us by email.

Please include your full name and order number so we can assist you as quickly as possible.

For perishable seafood issues, please include clear photos of the product and packaging when applicable.

Please allow up to 24 hours for a response. During holidays, weekends, or periods of high order volume, response times may be slightly longer.

Email is our preferred method of communication so we can keep an accurate record of all order-related correspondence.